My initial though...
My initial thought when I walked in was it was a nice hotel. It was clean. However, as the hours went by I noticed that neither the phone, tv or WiFi worked. 2 of the table legs were about to fall off and the curtain rod was broken and the curtains kept falling down. It would have been great to know that nothing worked, especially traveling with a 3 year old. We are staying 5 days in this hotel and my daughter can't even watch any cartoons. Very disappointed that they didn't disclose these problems to us. Definitely will NEVER stay here again.
Réponse d'entreprise 27 avril 2015
Dear Guest, Thank you for your review we value all of our guests reviews and would like to let you know that we will be following up with your concerns. We would like to ask you to return to the hotel so that you see the excellent customer service and lodging you definitely deserve. Thank you for sharing your experience with us.