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We had Kai as our Brick sales associate. He was very helpful over the phone with our recent purchase. Kai had a cheerful disposition and was quick to answer all our annoying questions. I would recommend the Brick! Great experience! Thank you Kai!
Quite a while ago we had purchased a bed from The Brick and the purchase was a complete nightmare. In August 2020 we were looking for a sofa and love seat with no luck. I talked my wife into going to The Brick where we found a sofa and love seat that we liked. We purchased them, waited for delivery and for problems to start, however; we had good service in the store and delivery was excellent. We would recommend you try The Brick.
On May 26 we purchased a LG TV from The Brick in Red Deer. When setting it up at home there was a problem with the screen causing a distorted image on the left side of the screen. See attached photo. Returned it to store same day, Manger G***h F*****t, said problem caused by impact damage. No damage to the box or packing materials and not a single scratch, crack or smudge on the TV. Sent home with a $1200 paper weight and told to call LG. Never so let down by a store manager...EVER!!!
Was able to quickly purchase a washing machine with the help of a friendly salesperson, Joyce, and then received the help of an enthusiastic worker named Travis in the warehouse. Thank you to the both of you!
The Brick – Red Deer… In August 2017, we purchased the Putty Chenille Sectional – Beige edition (two love seats and corner unit) and the extra 5-year warranty protection plan for $400. At the time, both my wife and I recall the sales associate stating that we are covered for a “one-time stain claim” throughout the 5-year term, making it seem that it was ‘one time’, not ‘one incident’. . . Fast forward to October 11, 2019 and we decided to utilize our warranty that we purchased.
We always have excellent service at the Brick. Kyle D was very informed and helpful. He was thorough without being pushy.
BY GARY AND VIOLA . WE VISTED THE BRICK LOOKING TO PURCHASE TABLE AND CHAIRS AND A DRESSER. WE WERE GREATED BY A PLEASENT YUNG MAN,WHO HELP US FIND THE ITEMS WE WANTED AND AT A GREAT PRICE. YOUR THE BEST . THANKS DARIN
Rachel J helped us purchase our new mattress today! She was super friendly, very accommodating and even put a movie on for our small baby! We love our new mattress and the service we received and will definitely return in the future!
We were assisted by Joyce when we purchased a coffee table from this store. She go beyond and was very helpful to us. Because of sales rep like Joyce, it makes me (as a costumer) visit again again the store to make future purchases.
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