One of the biggest mistakes we made using these people. Total lack of communication from first phone call. But they could keep our stuff on the truck overnight, so we chose them. No professionalism from any one we dealt with. Definitely not professional movers. The movers wore flip flops!!They used all kids that they must have hired from a labour company. Many dropped and broken boxes and broken furniture. Had to fight to get a claim. Way overcharged but would not give us $ back. What a disaster