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Very much satisfied with the service provided. I got a phone call from bls Canada, BC, giving the guidance to proceed with our application. I got answers to all my questions. Very professional and satisfactory service. Thank you Harpreet Singh for your guidance.
I am so disappointed at the BLS and Indian Consulate for delaying my visa processing. As a law abiding individual I applied surrender certificate before getting Indian visa. The process took 3 months to complete not to mention, inefficiencies to apprise me additional documentation needed. Imagine (whoever reading this) you have an IMPORTANT family event where you are the HOST and unable to attend the event. all because inefficiencies with BLS and Indian Consulate. Hope I never use them again.
Hi I sent my daughter's visa application by Purolator currier service which was booked for us by bls Calgary. They delivered applications at surrey bls on 5th octuber but till now there is no update on online website where it is I'm really depressed now my mother in law is in Indian we want to visit her because in her recent medical report she got a tummer in her breast... And there is now one to see her we want to go india as soon as possible. Please give us a entry visa it's requeste
If there was rating lower than 1 star, they deserve it. They refused to use my pre-paid return envelope saying that I have not provided it. They had me pay for courier charges and never returned my package. Called them 3 weeks in a row and they promised they will dispatch. I called them the fourth week and 4 times in a row the reps would just hang up on me. This is terrible.
Zero stars. garbage service. some telephone operators are completely useless. website says after they receive the postal application it will take about 3-5 days to send it to consulate. it took them just over 2 weeks in my case. If they can't deliver the promised service they should find something else to do. People are too lazy there. The worst service.
This place is the absolute worst. They provide inaccurate information and it is obvious the employees of these institutions have not received adequate training on the processes involved in obtaining the required documents. Above and beyond their incompetence is their unprofessional attitude and lack of willingness to problem solve.
I cannot get any information on my file even after calling them 5 times.
My Postal application was received by them on Wednesday but they only sent me email on Saturday exactly at 4 and notified me to send my application in portrait format coz it was in landscape. This unprofessional behaviour is going to cost me 4 extra days. Very disappointing.
poor service still not receive any reply in email from that people regarding passport.
Horrible service. Cant even get hold of them on the phone. They keep on hanging up. Very bad image for India hiring people like that to discourage visiters to india
She was very polite and helpful (Parneet) . All staff is kind. Don’t believe in rumours I really had very good experience from BLS surrey.
The staff there is competent..i think the fault lies with the people showing up with insufficient documents Resulting in taking a lot of time for the process..It would be better uf all 5 counters are open at rush hours instead of only2or 3
Worst service by Surrey Bls center..we don't want irresponsible and useless (BLS) service provider in this country. Consulate General of india Vancouver need to take immediate action or replace with new service providers,who cares for customers dignity..
Worst service ever I have seen. If you call customer service they will make you feel why did even called them as they are rude and full of attitude . Would treat you like you are uneducated and they have best knowledge . Have been personally to BLS in Vancouver the lady at the front desk she didn’t even checked my documents and talked in the best rude way she can .
Customer service is very poor. I went there to ask information about surrender my Indian passport .The person told me fill this letter and bring it back with your passport, next day i took a hour of from my work and went there .The same person was their when i handed my all paper work to him he said oh bring your citizen ship certificate. Why can't he tell me first day. It feels me same like India. Redukless.
I agree with the last reviews, the customer service is really not that great. However, if you go before 9am the waiting period is not too bad and the staff appear to be in better spirits.
They clearly hate there jobs worst customer service ever. They return your application just because they dont want to process it.
I would give 0 stars if possible. This is the worst I have been ever treated at any business period. These people...hard to even call them people since they show utter disrespect. Only person their who actually cared about the people there was the receptionist she was actually good. Horrible people completely they should all be fired. It shows what kind of corrupt people the Indian government is since they hire these people to work in their office.
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