I have been frequenting this restaurant for the...
I have been frequenting this restaurant for the past 17 years and was very happy with the service until last week. We placed an order and picked it up. Once we sat down to eat we found that the steamed rice that we had ordered was missing. We called back and were told that it would be delivered shortly. After waiting for 10 minutes, we decided to eat anyways. After about 40 minutes the rice still had not arrived.We called back and were told that the driver was gone. We asked what would be done and were told that no compensation would be forthcoming. We advised the staff that they had just lost a longtime customer.With the number of Chinese restaurants in our area, we will be taking our business elsewhere.