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Family owned and operated for over 40 years. 6 Qualified licensed technicians.
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Customer Service is Excellent and they tell you the real facts. I never needed any service to my vehicle. The dealership where I purchased my new car emailed,phoned and text me that I needed an oil change, etc. Cost was always between $200.00 - $350.00 every time. Jiffy Lube checked everything, oil fine, low mileage and it was FREE. Thank God for Jiffy Lube !!
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Very happy with the service I received,they were thorough and quick,the staff were great,pleasant and knowledgeable.
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We recently bought a used vehicle from Lacombe Ford Keven and his sales team are everything you hoped it would be when buying a dealership. We found them professional, helpful and no pressure to buy anything extra. They simply presented things and left it up to you. The entire experience was excellent, timely and took you seriously as a customer.I wold recommend Lacombe Ford as a place to buy and service your vehicle
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Greetings,
I am sure you get a few complaints through your Customer Service Department.
This not a complaint at all.
I have been a customer at your 67 Street location here in Red Deer for many years. I had a little bit of a difficult time with the Branch 3 or 4 years ago but that has all changed, for the better. The staff are once again helpful and seem interested in my business.
This positive change has, I think, has been a result of a change in branch managers.
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Excellent service and staff. Each person is acknowledged as they come in the door treated with respect. Very efficient and considerate of your time. They still BOOK appointments. Walk-ins are welcome and will be accommodated if not that day.... the next one. Thank you Jason and staff.
Joyce D.
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Just awesome the mechanic ensured my car was safe to drive trustworthy is what comes to mind!!
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It has been a long time since I've had an oil change experience worth writing home about. I was beginning to think that I would have to change my own oil just to avoid being haggled and insulted as I had been at the last few places I tried. Not once was I lectured about coming in more often or told I don't take care of my car as usual (I'm not negligent - most lube shops use it to instill fear and have you pay more money.)
Paul seems like a manager-type person who was the man I spoke with the whole time I was there. If there was such thing as a 'carside' manner, he got it right on the money. He was extremely polite and even asked permission to put air in my tires like I was some kind of heiress. I am used to other places either not asking to add air or forgetting to even check them. A lot of places only do it 'by request' - but when they don't communicate with you, how are you supposed to request it? So this place was quite amazing. They showed me my transmission fluid colour to assure me it's in perfect condition. Basically, I would go back there strictly for the customer service, but their prices are reasonable too. I would say they are like any other place but you actually get what you pay for.
The owner's name is 'Al' but I never met him. Maybe he will be in on a weekday. I have a $10 off coupon for next time if I take the middle package so that's another incentive to return. I am glad I don't have to figure out how to change my own oil because it isn't easy when you lack the tools needed.
They have a coupon right now on he back of Safeway receipts for $8 off. I wish I had known, but it was still worth it.
GREAT PLACE TO GET YOUR LUBE ON!
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4938 54 Ave, Red Deer AB T4N 5K8
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140-6800 48 Ave, Camrose AB T4V 4T1
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240 1 Avenue West, Three Hills AB T0M 2A0
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5610 Highway 2A, Lacombe AB T4L 1A3
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4912 46 St, Lacombe AB T4L 2B4
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15B-39207 Range Road 271, Red Deer County AB T4S 2M4
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68 Calder St, Red Deer AB T4P 0N1
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5 Burnt Valley Ave, Red Deer AB T4P 0J5
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4705 49 Avenue, Red Deer AB T4N 3W7
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8050 49 Avenue, Red Deer AB T4P 2V7
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3-6801 50 Ave, Red Deer AB T4N 4E2
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157 Leva Ave, Red Deer County AB T4E 0A5
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1-5111 22 St, Red Deer AB T4R 2K1
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5614 47 Avenue, Wetaskiwin AB T9A 3M5
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5030 67 Street, Red Deer AB T4N 2R6
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A9-2319 Taylor Dr, Red Deer AB T4R 2R1
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5402 56 St, Wetaskiwin AB T9A 2B3
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5020 71 St, Red Deer AB T4P 3Z7
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8164 Edgar Industrial Close, Red Deer AB T4P 3R4
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600-6702 Golden West Ave, Red Deer AB T4P 1A8
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7597 Edgar Industrial Dr - Bay 1, Red Deer AB T4P 3R2
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150 Hewlett Park Landng, Sylvan Lake AB T4S 2J3
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5216 50th Ave, Vermilion AB T9X 1N8
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