We had our heat pump fail on New Years a couple of years ago. Called one company who came out and took out a part that was causing the heat pump to fail. So he hooked up so our electric furnace would keep us warm. It did of course, but we then used a lot more electricity- enough that the Hydro company called because our bill/usage had skyrocketed.
Unfortunately, this company didn't deal with replacing a heat pump. We found one dealer who came out and said a particular part was kaput, so we needed to replace the furnace and the heat pump. and gave us a price.
At that point, we figured if it was the whole system to replace, we should check out another quote. So one of the companies we called was Grand River. Bill came out assessed the situation. He found that that part could have been replaced for a lot less than the whole new system.
In the end, we did replace the whole system, partly because there were government incentives at the time which gave us about a $1000 in rebates. And we appreciated Bill's honesty and expertise.
Our system was over 20 years old and the heat pump compressor was not in the best of shape.
Thanks Bill for the excellent service.Lire plus
We used the company when we were living in Brantford. He hooked up gas lines for two outdoor barbecues, plus a gas range.
We just moved to Hamilton. Gas line to outdoor barbecue, gas line to gas range, a sub panel for the circuit panel, correction of electrical hazards and finally installation of a range hood (required cutting a hole in the kitchen to the outdoors) were all performed . ONE contractor.
All work was meticulously and professionally performed with no shortcuts.
Lire plus
The guys replied quickly and came at a convenient time for me. They put up with my dogs who wouldnt leave them alone! A great job, done quickly. Super friendly and professional. I am all ready to use my natural gas bbq now. Thank you! Lire plus
Great service at a time we needed it most. Flood waters stormed our basement and hit our furnace. I called Hy-Pro and the next day on a Saturday they were in and had the furnace up and going. Also pointed out and fixed some fittings and valves that werent to code. Thanks again guys Lire plus
I highly recommend this company. Mike, Kevin, and their team are experienced professionals who genuinely care for their customers. When our AC broke down on the hottest day of the summer, they solved the problem right away. The same was true for our heating issue; they addressed it promptly and at a reasonable rate. They are great!Lire plus
Installers Andrew and Brayden did a GREAT job. Thanks so much. Nice to have a local company to deal with and not just feel like a number.
Side note. We appreciated the owner Hans driving to our home to bring additional equipment on a Friday afternoon as well.Lire plus
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