NAPA AUTOPRO - Precision Alignment & Brake Ltd.

Ive been taking my Toyota Sienna to Precision Alignment for regular services and repairs since 2013. I was referred to them by a friend & Im really grateful as they have proven themselves to be extremely competent & honest. Its a big relief not having to worry about who is going to service my vehicle when its required. I highly recommend Precision Alignment & Brake!

The clerk was very rushed and salesman-like. They inspected my vehicle, found minor problems which I knew, then they refused to align and charged me 51 dollars for the inspection which took 15 minutes to do. The mechanic was fair and reasonable, trying to find a cheap solution for me by replacing Just the bare minimum, but the clerk was denying what the mechanic was saying, so that I would shell out more for car repairs. I feel unsatisfied. Im grateful for the mechanics advice, but not for 50

I brought my car ...

I brought my car in to get the front brakes check because there's vibration on the pedal and wheel whenever I applied the brakes. They replaced the rotor since it was warp and still under warranty. They told me that my brake fluid needs flushing because that's whats causing it. $105 later, I drove my car and the vibration is still there. I brought it back and they said they will replaced the brake pads under warranty because it got warp as well by the rotor. They told me to replace one of the caliper because they think that cause the warping of the rotor and it might happen again. $250 later and the vibration is still there. It's not as bad but it's still there. They told me they're stump what's causing the vibration. Apparently they clean the inside of my wheel, measured everything etc, etc. Bottom line is I paid $350 and the problem is still there. I'm not going to this place. again. I'm bringing my car to a mechanic who knows what he's doing.

Consistently committed to customer service

I have never had so much confidence in the mechanics fixing my car. They take the time to discuss our problem with us. They go out of their work out a time for us to bring in our vehicle. They try to get the best price on parts, and always fix the problem no matter how long it takes. I highly recommend this business. They have gone above and beyond for us time and time again.