Purolator
1/5
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1-240 Mackay Crescent, Fort McMurray AB T9H 5C6
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    BrentK733
    Par

    Doesn't knock whe...

    Doesn't knock when delivering, just sticks card on door. Location of depot on the other side of town and not open on weekends.

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    victoriahall
    Par

    Terrible Hours & Service

    The depot itself is terrible however the driver delivery people on the road that visit and do the residential deliveries are FANTASTIC. Lots of packages at the depot have been misplaced, or are delayed for no reason. Their hours do not really jive for the folk living in Fort McMurray.

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    BookWyrm10
    Par

    Absolutely disgusting.

    Fort McMurray Purolator has the worst service I've ever encountered in my life. They do not attempt to deliver our packages. They don't even bother coming to our home. Instead, they leave us voice mail asking us to travel to the outskirts of town to pick up our package. I do not drive, and there is no bus route that travels past their building. Every time a package arrives for me, I am forced to spend more than $40 in cab fare just to pick it up. They also seem to have a problem answering their phone. Every time I call, they let the phone ring. I have called them more than 50 times in the time I've lived in Fort McMurray, and they have NEVER answered. If I am ordering things online, I avoid using Purolator like the plague. Most times, if a company ships with Purolator, I will not give them my business. It is just too much to deal with.

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