Walsh Luggage Ltd
1.7/5
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1 Market Sq, St John NB E2L 4Z6
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Évaluations et commentaires - Walsh Luggage Ltd

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1.7/5
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    HappyB
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    Poor Service and Terrible Return Policy

    Will NEVER shop here again. My husband bought me a purse as a present and was told that if I did not like it "there would be no problem and the purse could be returned." I brought it in the very next day because I really did not like the purse and was told that yes it can be returned but for an exhange or store credit only. I did not like the purse or any in stock so now I am stuck with a store credit and no purse. I would have taken my money and returned again in the future, but they have now lost a customer. Most places give at least 7 days for a return (especially around Christmas). Very poor policy and too bad because I prefer to support local business. Also, the owner happened to be in when we arrived but left immediately when she realized it was a return. She said that her shift was over but as the owner she should have stayed to address our concern not leave it to her employee to deal with such a poor store policy. My advice, go some where else that has reasonable policies and has respectful customer service .

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