Big Bens Family Diner

Wow is right!

As a newby to Restrauntica, I was posting a review on another restaurant & was looking at the recently reviewed establishments & was surprised to see the below negative comments. We have been dining here since they were a little hole in the wall with only 4 tables before they expanded. This is a fabulous place to enjoy a meal & have found Tracey & Neil very gracious as our hosts. The portion sizes have always been very generous, the prices reasonable, the food hot & the service friendly & courteous. I am confused as to why you (Brantfordfoodie480) have offered your condolences, I do hope that they have not had a death in the family. I am also surprised that you rated the food, service & atmosphere as worst ever when you say you have never dined here. You say you manage a family diner, could this be rivalry?

My son and I went to Big Ben's for the "roast beef" dinner about three weeks ago. When our meal came, the "roast beef " was similar to what we purchase at the deli counter for sandwiches. It was sliced very thin and piled up, about 3 to 4 ounces, and the texture was not beef that had been roasted. Today I saw their advertisement in the April 7 edition of The Brant News, and the picture of the "roast beef dinner" was not what I received on my plate. Needless to say, we were very disappointed. Unfortunately, we will not be returning.

COLD Fries

We got home with Fish and Chips dinner for 2 and a kids meal, we had take out. We live exactly 3 minutes from the restaurant. When we got home the celery bread and fries weren't even warm. I offered to heat them up in the toaster oven for the family but they were too hungry and couldn't wait. It was disappointing fish was hot and good. No one really ended up eating the fries just a few to try and enjoy the meal.

I had an awesome experience at big bens . My mom my dad and I went to big bens for lunch for my moms birthday. It was soo sweet when we got desert they wrote happy birthday love kelli ( thats me ) on her plate , Tracy was our server and she was awesome ! . Our food was great, and the atmosphere was very welcoming and very friendly . Being at big bens feels like being at a family dinner , I will 100% be back.! :)

Extremely Incredible Value

The value of their breakfast special is incredible. The quality, quantity and presentation are worthwhile at double what they are charging. We recently enjoyed a scrumptous supper, that included their celery bread, ceaser salad, and a steak that was done to perfection and melted in my mouth. I