Rural Wave
3.1/5
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Produits et services

  • Internet en zone rurale,

Langues parlées

  • Anglais,
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Évaluations et commentaires - Rural Wave

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3.1/5
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9
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    dwhitmarsh
    Par

    Quality Product and Timely Service

    The quality of service and level and timing of their service is great in comparison to the larger dominant suppliers on the market. My speeds are much better than friends and family on other platforms and when I need service it happens that day, instead of being scheduled 3-5 business days out.

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    dragyn
    Par

    Awesome Service

    I got hooked up with Ruralwave internet, from start to finish they were great to deal with. Their techs are very knowledgeable and friendly. As far as I'm concerned, there is no other internet provider that can provide high speed service to rural areas for the price that Ruralwave does

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    mrlime
    Par

    A customer service team that cares!

    Since our upgrade in internet service from another ISP to Ruralwave, speeds are super fast, customer service is really friendly, and their techs are quick and professional. Its been a pleasure to stream Netflix with no issue. Thanks Ruralwave. -Ivan

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    anonpjyp
    Par

    Disappointing

    The service I have experienced with this company is disappointing. They are always making the customer feel as though they are to blame. Although helpful in the beginning, a year and a half into our service and they have no solutions for our very poor internet signal. After telling us that we had a morning appointment for a service upgrade, they didn't show up for hours so after calling and dispatching a service tech and waiting again, we were told that they wouldn't be there until the afternoon and that they never planned to come in the morning. Frustrating to say the least. I wish I could say better things because small companies like this need to be supported, but they also need to hold up their end of the deal.

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    pontiacguy55
    Par

    amazing

    I have been using Ruralwave Highspeed for months and have had only one service call required. They were fast and fixed the problem right away. I am always getting the speed that I am paying for and would and have recommended them to all my friends.

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