Profit ahead of integrity.
We were moving to Guelph from Quebec and were not able to visit the apartment ahead of signing for it - however we were in contact with their rental agent and we specifically specificed that we were only interested in the apartment if it was smoke-free. We arrive and the apartment smelled like an ashtray. The rental agent defended herself by saying that the apartment is considered smoke free since we, the new tenants, are not smokers. Obviously we did not move in, and had to quickly find other arrangements in Guelph. Now Williams and McDaniel says we owe them almost three months rent for an apartment that we spent 15 minutes in. Obviously we should have visited the apartment before signing for it - but circumstances did not allow for us to visit Guelph beforehand and we did not expect that we could be so greatly decieved.