Thai Sun Restaurant

The portions were pitiful for the price we paid. For 14 dollars, my boyfriend was served the lunch special which consisted of a small handful of mango salad, a sliver of dried chicken on a skewer, 2 shrimps, and what tasted like cold and undercooked instant noodles. I had the papaya salad ($9), which was a small portion of salad drenched in dressing on a lettuce leaf. The quality and taste of food was average at best and the service staff was alright, but not overly friendly or helpful. We went for some fried chicken and fries after our meal here because we were still starving.

Thai food for people who are afraid of "Ethnic" cuisine. Despite my reviews I'm not "cheap" but I believe in value for money. Thai Sun is the opposite of value for money. The location of Thai Sun is great in the newly redeveloped uptown waterloo and the Atomosphere is great as well, comfy booths low lighting, soft music. Then you get your food and it all goes off the rails. So bland, so boring. This is Thai food for the kraft dinner palate. There is nothing remarkable about the food at all. It’s not spicy and it doesn’t have any of the taste you’d expect from Thai food, no chillis no basil,etc... Then the ultimate let down, you get your bill and realizing you’re paying 25-30% more for Thai food than you would be at many of the great Viet-Thai restaurants in Kitchener Waterloo. Any other would have better food and be cheaper.

Food was quite tasty and relatively quick (unlike...

Food was quite tasty and relatively quick (unlike other reviews). Presentation was top-notch. Service, however, was atrocious, as the server didn't return to my table at all after the food was brought. No "how are things?", no drink refills, no clearing of the plates, not even the cheque. I went up to the cash to pay the cost of the meal and made sure to get my change. Every single penny.

What started out as a potential thorn in the side...

What started out as a potential thorn in the side of other KW Thai/Vietnamese restaurants is certainly of no concern to them any longer. Thai Sun started out so well - the decor of the restaurant was simple but contempory, the servers were extremely attentive and willing to go the extra mile to make you feel welcome, and most importantly - the food was beautifully presented and simply delicious. In the years since, it has gradually lost its way. While the food is still fairly good, the service has dwindled significantly. For both of my last two visits the restaurant was nowhere near capacity, yet servers were slow, unattentive and lacking in people skills. Turnaround time for food is also slow - 30-45 minutes is how long you can expect to wait for food to arrive once your order has been placed...not exactly a good thing for the lunchtime crowd. All in all, if you're willing to look past its mediocre service and long wait for food to arrive, you can expect a tasty meal at Thai Sun.

Outstanding

best thai food in the area/friendly server/relaxed atmosphere/will be back again and again